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Frequently Asked Questions

FAQ

What is MyBathSpace? v
MyBathSpace is India’s first end-to-end bathroom renovation company. We help you design, select, and install your dream bathroom in just 21 days with verified labor, 3D previews, and curated products.
Can I renovate just a part of my bathroom (e.g., vanity or shower area)? v
Yes. We offer full and partial renovation services. You can customize based on your needs.
Do you offer design consultation? v
Yes, we offer Design Consultations where our design team understand your space, style, and budget.
What are the payment terms? v
We follow a milestone-based payment schedule:
  • 10% – Booking confirmation
  • 40% – Product selection finalization
  • 40% – Pre-installation
  • 10% – Post-completion
What payment modes do you accept? v
We accept UPI, bank transfer, credit/debit cards, and EMI options through partnered platforms.
Is my payment secure? v
Absolutely. All payments are processed via secure, encrypted channels.
Is there a warranty on renovations? v
Yes, we offer up to 1 year warranty on workmanship and materials.
How do I claim warranty support? v
You can contact our customer support team with your invoice and issue details.
How do I place an order? v
You can begin by booking a design consultation. Once we finalize your design and products, your order is placed by our team.
Who delivers the products? v
We manage procurement and delivery of all bathroom fittings and materials directly to your site.
Can I track my order? v
Yes, you’ll receive updates at every stage – from design approval to product dispatch and installation schedule.
What if something arrives damaged? v
We inspect all items before dispatch. If anything arrives damaged, we replace it at no extra cost.
How does the MyBathSpace process work? v
4-step process is:
  • Design – Share your space, get 3D previews
  • Procure – We help you select & source products
  • Install – Verified professionals complete the job in 21 days
  • Handover – You get a fully renovated, warranty-backed bathroom
How long does the renovation take? v
We typically complete projects in 21 working days post design and product confirmation.
Will I have a single point of contact? v
Yes, each project has a dedicated project manager for updates and coordination.
Do you provide a warranty? v
Yes. Products come with up to 10-year warranty and we provide installation warranty too.